Customer Service

Contact Customer Service

If you have questions that are not answered by our frequently asked questions, please call Customer Care at 1-866-498-7912, or fill out the contact form below. Make sure to include your name, the patient’s name (if different), and your health record number.

For Sales and Account Management Issues
1-866-246-3613 or (503) 813-3613
NW.KP.PSU@kp.org

To Join The Provider Network
network@gdsmd.com

To View Claim Status & Payments
https://gds.gdsbenefits.com/wms/
Available 24 hours a day, 7 days a week
Customer care at 1-866-498-7912

Other Inquiries (Other than Claims)
111 Rockville Pike, Suite 950
Rockville, MD 20850

To find a participating dental provider, go to Locate a Dentist.

Customer Care Contact Form

Member Information:

Subscriber Name*

Patient Name¹

Member Record Number*

Date of Birth*
(mm/dd/yyyy)

Telephone*

Email Address*

Date of Service*
(mm/dd/yyyy)¹

Treating Provider Information:

Provider Name*

Provider Address

Inquiry Information:

Type of Request*

N/A Eligibility Inquiry Benefit Inquiry Claim Inquiry Nominate a Provider Interest in Joining the Network(Provider Only) Other

Please briefly explain your request.*

Validation Code:

Enter Validation Code:*